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ChatCommerce360
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Introduction

What ChatCommerce360 is and who it’s for.

ChatCommerce360 is an AI-native commerce platform for B2B wholesale. It pairs a conversational AI Order Desk with the commerce backbone distributors need: contract pricing, net terms, availability and rate-shopping, settlement, and enterprise identity.

The five pillars

  • Sell — catalog, contract & volume pricing, negotiated RFQ, buyer-org approvals.
  • Fulfill — inventory, available-to-promise, multi-location, carrier rate-shopping.
  • Get paid — escrow & settlement, net terms, KYB, fraud scoring, disputes.
  • Automate — the conversational Order Desk, policy-gated agents, and an MCP tool surface.
  • Run it — multi-tenant isolation, SSO/SAML/SCIM, audit trail, SOC 2-grade controls.
New here? Jump to the Quickstart to make your first authenticated API call, or read Core concepts for the domain model.