Agentic AI
Automate
A conversational AI Order Desk and an agent layer across the workflow.
The busywork — keying orders, chasing substitutions, drafting quotes — is exactly what AI is good at, if it’s grounded in your real catalog, pricing, and inventory.
What’s included
Conversational Order Desk
Buyers order, substitute, and reorder in plain language, backed by a self-hosted LLM with a deterministic fallback for every step.
Policy-gated agent framework
Domain agents act within guardrails — every action is checked, not blindly executed.
MCP tool surface
Commerce tools exposed to AI agents over the Model Context Protocol, so assistants can transact safely.
Multi-channel engagement
Chat and voice ordering with an agent console for human handoff.
Outcomes
- “Reorder last month, swap anything out of stock” becomes a placed PO.
- AI grounded in your data — with deterministic fallbacks.
- Optionally self-hosted, so inference and data stay in your cloud.
The rest of the platform
See Automate in a live demo
Book a demo and we’ll run the Order Desk against your catalog, terms, and carriers — no rip-and-replace.