Subprocessors
Effective September 17, 2026 · ChatCommerce360, Inc.
Commerce360 engages the third-party subprocessors below to help deliver its services. Each is bound by written terms with data-protection obligations. Customers with a signed agreement can subscribe to change notifications.
| Subprocessor | Purpose | Location |
|---|---|---|
| Google Cloud Platform | Cloud hosting & infrastructure; AI model inference and knowledge-base search (Vertex AI) | United States; AI model requests are served from Google’s global endpoint |
| Stripe | Payments, escrow & settlement | United States |
| Resend | Transactional email delivery | United States |
| Microsoft Azure | Phone order line, available on request: telephony and speech AI (Azure Communication Services, Azure AI) | United States |
| Microsoft Azure Bot Service | Microsoft Teams ordering channel (available on request): message relay between Teams and our service | Global (Microsoft cloud) |
| Meta Platforms (WhatsApp Business Platform) | WhatsApp ordering channel: message delivery to and from buyers | United States; Meta global infrastructure |
| Postmark (ActiveCampaign) | Inbound order email processing & replies | United States |
| Zoho (Bookings) | Demo scheduling on our website | United States |
| HubSpot | Website contact form and sales CRM | United States |
Questions? Email info@chatcommerce360.com.