AI-native B2B commerce
Agents that take orders, answer buyers, and run back-office work on every channel — grounded in your own data, with a person in control.
Behind them is a full B2B back office — catalog, inventory, net terms, contract pricing, financials, and settlement — or connect the system of record you already run. How our AI works →
Net terms · contract pricing · OIDC SSO & SCIM · SOC 2-grade controls (SOC 2 report in progress)
AI that does the work — and stays in bounds
How our AI works- 01
It takes the order
Buyers ask in chat, on WhatsApp, or by email — and in Microsoft Teams or by phone, on request. The agent checks stock, suggests substitutes, applies contract prices, and places the order.
See every channel - 02
It knows your business
Answers come from your catalog, prices, and policies — not the open internet. Staff-only knowledge stays staff-only.
How answers are grounded - 03
It is safe to let it act
A planner decides, a checker reviews, guardrails block risky actions, payments need a buyer’s confirmation or a spending limit a person issues, and a backup AI model takes over if one fails.
How it stays in bounds
Carriers rate-shopped
FedEx · UPS · DHL · USPS
Identity
OIDC SSO · SCIM · SAML on request
Systems of record
SAP, commercetools & Manhattan connectors
AI
Managed model · no extra AI vendor
One platform: Sell, Fulfill, Get paid, Automate, Run it
Start with the AI Order Desk. Behind it is the full commerce backbone — five pillars that work together from the first quote to a reconciled payout.
Commerce
Sell
Catalog, contract & volume pricing, negotiated RFQ, and buyer-org approvals.
ExploreSupply chain
Fulfill
Inventory, available-to-promise, multi-location, and carrier rate-shopping.
ExploreFinancial
Get paid
Escrow & settlement, net terms, KYB, fraud scoring, and dispute mediation.
ExploreAgentic AI
Automate
AI Order Desk — in chat, on WhatsApp, and from emailed POs — plus supervised back-office agents.
ExplorePlatform
Run it
Multi-tenant isolation, OIDC SSO and SCIM, audit trail, and SOC 2-grade controls (report in progress).
ExploreNative ERP + open connectors
A native ERP — or connect the one you run
Catalog, inventory, orders, financials, and tax as a full native back office. Or keep your system of record and let Commerce360 read from it in real time — native or integrated, per domain.
Explore the ERPHealthcare & financial services
Built for regulated industries
Per-tenant isolation, an immutable audit trail, business verification, and an AI model we manage on Google Cloud with no additional AI vendor — the controls regulated buyers require, on the same wholesale backbone.
Healthcare & life sciences
Med/surg and pharma distribution with lot/expiry recall traceability with lot genealogy, GPO/IDN contract pricing, and the audit trail compliance demands.
Financial services
Net terms as embedded working capital — underwriting, KYC/AML screening, real settlement, and a reconciled ledger behind SOC 2-grade controls (SOC 2 report in progress).
From the first conversational quote to a reconciled payout — one platform behind your whole wholesale operation.
The commerce backbone behind the agents
From the first conversational quote to reconciled payout — the commerce backbone distributors and their buyers actually need.
Conversational AI Order Desk
Buyers order, substitute, and reorder in plain language.
A Commerce360-managed AI model drives availability checks, out-of-stock substitutions, contract-aware pricing, and checkout — turning "send me 200 of last month’s order" into a placed purchase order. Stock, pricing and checkout run on deterministic services, and a backup model takes over if the main one fails.
Order capture on every channel
WhatsApp, emailed POs, storefront, and API — one pipeline.
Buyers order in a WhatsApp chat or just email a PO; the AI reads it, prices it to contract, and drops it into the same Order Desk — alongside the storefront, embeddable widget, and order API. Every order lands in one catalog, credit line, and settlement flow.
Net terms & trade credit
Invoice approved buyers instead of charging up front.
Credit-underwriting approves buyers for net-30/60 terms; they receive an invoice due in N days rather than an immediate charge, with spend mandates and purchase-approval chains for larger orders.
Contract & volume pricing
Per-buyer price lists and tiered quantity breaks.
Customer-specific price lists layer onto listings, with negotiated RFQ (offer → counter → accept), volume tiers, and tax-exemption certificates for resale.
Carrier rate-shopping
Query every enabled carrier, pick the cheapest.
Native rate-shopping fans out to FedEx, UPS, DHL, and USPS (plus custom carriers), auto-selects the lowest landed cost at checkout, and buys the label — or exposes a side-by-side comparison for operators.
Trust, KYB & settlement
Trust and settlement on a verified two-sided market.
Stripe Connect escrow and settlement with reconciliation and clawback (card and escrow payments available on request), business verification (KYB) with sanctions screening, fraud scoring, and dispute mediation with SLA timers.
Enterprise identity & compliance
SSO, SCIM, audit, and SOC 2-grade controls (SOC 2 report in progress).
OIDC single sign-on and SCIM 2.0 provisioning (SAML on request), an immutable audit trail, per-tenant data isolation, and evidence export for security reviews.
How the Order Desk works
- 1
Buyers ask in plain language
“Reorder last month, but swap anything out of stock.” The Order Desk reads intent — no SKU hunting.
- 2
The agent checks, substitutes, prices
Live availability, out-of-stock substitutions, and contract-specific pricing — each step on deterministic stock, pricing and checkout services.
- 3
Orders place, ship, and settle
Net-terms invoicing (card and escrow checkout on request), cheapest-carrier rate-shopping, and reconciled settlement to sellers.
Ready for security review
SOC 2-grade controls (SOC 2 report in progress), OIDC SSO and SCIM (SAML on request), per-tenant isolation, and an immutable audit trail — with a Commerce360-managed AI model and no additional AI vendor.
Bring your wholesale business online
See the conversational Order Desk run against your own catalog, terms, and carriers.
- No rip-and-replace
- Your carriers & terms
- Managed AI, no extra vendor